Required:

Strong Java Skills; Experienced with server-side technology stack (Java servlets, JSTL, and updated frameworks such as MVC2 (Struts2, Spring Framework, including Spring Batch, etc.)

Good hands-on knowledge of client-side technology stack (JavaScript, JQuery, HTML5, CSS3, XML, and XSLT). Experienced with bootstrap a bonus.

Strong understanding of SQL and database technologies

Good knowledge of ETL processes and Tools is desired

Ability to work closely with end users to determine appropriate project requirements

Analytical & Detail oriented with strong communication skills

Strong customer-facing skills, with excellent verbal and written communication

Willing and able to travel to client sites in the US and abroad during requirements and integration phases.

Qualifications:

8+ Years Enterprise Software Development Experience and is well-versed in J2EE technologies, including working experience with Weblogic / Websphere / Tomcat and/ or JBoss

Software craftsperson: Strong end-to-end “system” knowledge with a love for programming and a desire to adhere to and preach software development best practice. Strong experience with all types of Unix variants is preferred.

Email: yung.nguyen@sorrisotech.com

12th June 2014, 10:30 EST, 15:30 BST

Maximising customer satisfaction during online interactions with your business has become so critical to retention, many companies are reverting to human assisted interaction online. But is this counter productive to its aims and what legacy does this create in terms of cost?

ACTON, MA – Sorriso Technologies, a leading provider of online software portals for bill presentation, bill payment, self-service, and bill centered marketing, has announced the immediate availability of their Sorriso Self Care solution. Sorriso Self Care allows small to medium enterprises and departments of larger corporations to field an enterprise quality customer care portal at an affordable price.

Sorriso Self Care can be configured as an on premise or cloud solution, and can be branded and in production in as little as 4 weeks.

Sorriso Self Care includes all the features customers need, pdf and dynamic bill presentation; one-time, scheduled, and recurring payments; customer configurable service and product request management; simple marketing campaign management; email notifications; self-registration, authentication and profile management; and a full customer service application.

“With Sorriso Self Care, we’ve brought a contemporary, full featured customer care portal within reach of almost every business,” said John Kowalonek, CEO and founder of Sorriso Technologies, “and because this solution is compatible with our Enterprise product, customers can expand and add their own features when they are ready.”

In conjunction with this announcement, Sorriso has renamed its Persona Solution Suite to Sorriso Enterprise Self Care and released a new website that describes the products.